What this page covers
- What data may be collected and why.
- How we protect, store, and share data in limited cases.
- How to send requests related to your personal data.
1. Purpose
This policy describes what information may be processed when you visit mailserver.mn, contact us, or use our services, and how that information is used.
Additional terms may apply depending on your entity configuration and internal policies.
2. Data we may collect
If you voluntarily provide details, we may collect:
- name, role, and entity;
- email, phone, and contact details;
- service requests and support inquiries;
- technical context needed for troubleshooting.
For security and stability, server logs may temporarily store technical metadata such as IP address, request time, and browser type.
3. How we use data
We use data to respond to requests, provide service, deliver technical support, detect security issues, and improve service quality.
We process data only to the extent required for these purposes.
4. Storage and security
We apply reasonable technical and entity-level safeguards to prevent unauthorized access, alteration, loss, or disclosure.
5. Third-party sharing
We do not sell or rent your personal data. Data may be shared only when legally required, operationally necessary to deliver your request, or needed to investigate security incidents.
6. Your rights and requests
You can request access, correction, processing details, and where applicable, deletion of your information. Send requests to info@mailserver.mn.
For urgent technical incidents, call 72026150 during business hours.
7. Policy updates
This policy may be updated due to service, technology, or legal changes. The latest published version on this page is effective immediately.